An important goal for the Student Success Center is establishing and maintaining a mutually supportive and edifying relationship with our faculty and staff partners in other colleges and departments at Loyola.
Technologies Used by The Office of Advising & Coaching
Below you'll find information about the technologies we use to contact students, and to record our meetings, track trends, and export data.
Having access to multiple tools for communicating with students has become important. Our current context, in particular, has inspired us to think of new and useful ways to stay in touch with students, beyond our old reliance on email and walk-in availability. We have successfully turned to text messaging, using an application called Mongoose.
You can use Mongoose through your computer (like email) or link it through your cell phone (it does not message students using your personal cell phone number). We recommend using text messaging sparingly, usually as a quick check-in with students you haven't heard from in a while, or as a reminder to them about an important message they received from you or the university through their email.
Our office uses Loynotes to record meetings with students, to track emails to students, to make referrals about students of concern, and to export data and trends on the number and types of meetings we've had each semester and at the end of each academic year.
For those members of the faculty and staff who have worked with the Online Program, you probably have some familiarity with this system already.
While using Loynotes is not a requirement for academic advising, it certainly helps to make the process more efficient. Recording and sharing notes about students in this system creates a permanent record that stays with the student, even as faculty and staff members connected with students change. It can also provide useful reminders of previous meetings - sometimes held quite long ago - that can make meetings feel more familiar and more effective. For your advisees, the system displays demographic and academic information - such as current schedules, GPA, standardized test scores, etc. - that are normally available through multiple programs like LORA and SIS that, as we all know, can sometimes be tricky to access and use.
There are a number of ways to use this helpful resource, and we created (in Spring 2020) an introductory video that highlights some of its features. You can find a link to that video here.
Instructions for ClockWork and Additional Resources
ClockWork is the online management system for university-approved accommodations. With this system, you can:
View, print, and save student accommodation letters
- Schedule exams, share instructions, and upload Word and PDF files for students testing in our center
- Confirm testing appointments made by students in your courses
- Log into your Single Sign On
- Click on the SSO app titled ClockWork for Faculty
- Click on Courses to review accommodation letters by course OR Accommodations to view a list of students with accommodations across all courses.
Online Success Faculty Resources
The Online Success Team supports faculty within the online program
The primary goal of the Online Success Team is to support both the faculty and students within the online program. By collecting data submitted by instructors, we are better able to target those students in most need of assistance and work toward better outcomes for everyone involved. For our traditional online students, enrolled in online-only programs, we have been using Loynotes to track early warning flags. This survey is designed for intervention opportunities to help students who may be struggling in their online classes. Please share what you can based on assignment submission and student communication.
Please complete this Survey or access the survey link:
To complete for your student(s), please follow the instructions below:
1. Click here to login to Loynotes.
2. On the left you will see a list of your classes that contain one or more of the students we are requesting information about.
3. Simply click on a course, select the student or students for whom you have feedback, and click the "Complete Survey" button to respond to the brief questions.
4. If you are satisfied with the performance of any student at this point in time, simply select the student and click on the "No Concerns" button (you can select multiple students if you wish).
If you have any questions about logging into Loynotes, please contact Stephen Lousteau (firstname.lastname@example.org).
We have been using a platform called tutor.com to provide free tutoring for certain subjects to traditional online students. All online students are enrolled in a Canvas course called "Online Student Resources" and they can find the tutoring link there. You can always direct them to Dr. Corina Todoran (email@example.com) if they are not sure how to access it. Every semester we update the list of available subjects according to our course offerings. As of now, these are the subjects available:
- Intro to Business
- Legal Environment of Business
- Personal Finance
- Business Law
- Strategic Communication
- Business Communications
- Business Statistics
- Principles of Macroeconomics
- Financial Management
- Project Management
- Production and Operation Management
- Human Resource Management
- Management and Organizational Behavior
- Management Information Systems
- Contemporary Management Decision Making
- Operations and Process Management
- Financial and Managerial Accounting
- Principles of Managerial Accounting
- Principles of Financial Accounting
- Introduction to Programing I
- Introduction to Programing II
- World Wide Web and Scripts
- Object Oriented Programming
- Introduction to Relational Databases
- Professional Writing
- Critical Reading and Writing
- First Year German
- US Military History
- Global History I
- Global History II
- American Beginnings
- Survey of Calculus
- Introduction to Finite Math
- Graduate Statistics
- Math Models
- Microsoft Access
- Microsoft Excel
- Investigating Nature
- Global History
- Introduction to Psychology
- Global Sociology
- Social Psychology
- Introduction to Research
- Killing Democracy
- Information Literacy and Interdisciplinary Research
- Developmental Psychology
- Race, Racism, Privilege
- Research and Statistical Methods
- Advanced Pathophysiology